Zen and the Art of Dissatisfaction – 23

Bullshit Jobs and Smart Machines

This post explores how many of today’s high‑paid professions depend on collecting and analysing data, and on decisions made on the basis of that process. Drawing on thinkers such as Hannah ArendtGerd Gigerenzer, and others, I examine the paradoxes of complex versus simple algorithms, the ethical dilemmas arising from algorithmic decision‑making, and how automation threatens not only unskilled but increasingly highly skilled work. I also situate these issues in historical context, from the Fordist assembly line to modern AI’s reach into law and medicine.

Originally published in Substack: https://substack.com/inbox/post/170023572

Many contemporary highly paid professions rely on data gathering, its analysis, and decisions based on that process. According to Hannah Arendt (2017 [original 1963]), such a threat already existed in the 1950s when she wrote:

“The explosive population growth of today has coincided frighteningly with technological progress that makes vast segments of the population unnecessary—indeed superfluous as a workforce—due to automation.”

In the words of David Ferrucci, the leader of Watson’s Jeopardy! team, the next phase in AI’s development will evaluate data and causality in parallel. The way data is currently used will change significantly when algorithms can construct data‑based hypotheses, theories and mental models answering the question “why?”

The paradox of complexity: simple versus black‑box algorithms

Paradoxically, one of the biggest problems with complex algorithms such as Watson and Google Flu Trends is their very complexity. Gerd Gigerenzer (2022) argues that simple, transparent algorithms often outperform complex ones. He criticises secret machine‑learning “black‑box” systems that search vast proprietary datasets for hidden correlations without understanding the physical or psychological principles of the world. Such systems can make bizarre errors—mistaking correlation for causation, for instance between Swiss chocolate consumption and number of Nobel Prize winners, or between drowning deaths in American pools and the number of films starring Nicolas Cage. A stronger correlation exists between the age of Miss America and rates of murder: when Miss America is aged twenty or younger, murders committed by hot steam or weapons are fewer. Gigerenzer advocates for open, simple algorithms; for example, the 1981 model The Keys to the White House, developed by historian Allan Lichtman and geophysicist Vladimir Keilis‑Borok, which has correctly predicted every US presidential election since 1984, with the single exception of the result in the Al Gore vs. George W. Bush contest.

Examples where individuals have received long prison sentences illustrate how secret, proprietary algorithms such as COMPAS (“Correctional Offender Management Profiling for Alternative Sanctions”) produce risk assessments that can label defendants as high‑risk recidivists. Such black‑box systems, which may determine citizens’ liberty, pose enormous risks to individual freedom. Similar hidden algorithms are used in credit scoring and insurance. Citizens are unknowingly categorised and subject to prejudices that constrain their opportunities in society.

The industrial revolution, automation, and the meaning of work

Even if transformative technologies like Watson may fail to deliver on all the bold promises made by IBM’s marketing, algorithms are steadily doing tasks once carried out by humans. Just as industrial machines displaced heavy manual labour and beasts of burden—especially in agriculture—today’s algorithms are increasingly supplanting cognitive roles.

Since the Great Depression of the 1930s, warnings have circulated that automation would render millions unemployed. British economist John Maynard Keynes (1883–1946) coined the term “technological unemployment” to describe this risk. As David Graeber (2018) notes, automation did indeed trigger mass unemployment. Political forces on both the right and left share a deep belief that paid employment is essential for moral citizenship; they agree that unemployment in wealthy countries should never exceed around 8 percent. Graeber nonetheless argues that the Great Depression produced a collapse in real need for work—and much contemporary work is “bullshit jobs”. If 37–40 percent of jobs are such meaningless roles, more than 50–60 percent of the population are effectively unemployed.

Karl Marx warned of industrial alienation, where people are uprooted from their villages and placed into factories or mines to do simple, repetitive work requiring no skill, knowledge or training, and easily replaceable. Global corporations have shifted assembly lines and mines to places where workers have few rights, as seen in electronics assembly in Chinese factory towns, garment workshops in Bangladesh, and mineral extraction by enslaved children—all under appalling conditions.

Henry Ford’s Western egalitarian idea of the assembly line—that all workers are equal—became a system where anybody can be replaced. In Charles Chaplin’s 1936 film Modern Times, inspired by his encounter in 1931 with Mahatma Gandhi, he highlighted our dependence on machines. Gandhi argued that Britain had enslaved Indians through its machines; he sought non‑violent resistance and self‑sufficiency to show that Indians did not need British machines or Britain itself.

From industrial jobs to algorithmic threat to professional work

At its origin in Ford’s factory in 1913, the T‑model moved through 45 fixed stations and was completed in 93 minutes, borrowing the idea from Chicago slaughterhouses where carcasses moved past stationary cutters. Though just 8 percent of the American workforce was engaged in manufacturing by the 1940s, automation created jobs in transport, repair, and administration—though these often required only low-skilled labour.

Today, AI algorithms threaten not only blue‑collar but also white‑collar roles. Professions requiring long training—lawyers and doctors, for example—are now at risk. AI systems can assess precedent for legal cases more accurately than humans. While such systems promise reliability, they also bring profound ethical risks. Human judges are fallible: one Israeli study suggested that judges issue harsher sentences before lunch than after—but that finding has been contested due to case‑severity ordering. Yet such results are still invoked to support AI’s superiority.

Summary

This blog post has considered how our economy is increasingly structured around data collection, analysis, and decision‑making by both complex and simple algorithms. It has explored the paradox that simple, transparent systems can outperform opaque ones, and highlighted the grave risks posed by black‑box algorithms in criminal justice and financial systems. Tracing the legacy from Fordist automation to modern AI, I have outlined the existential threats posed to human work and purpose—not only for low‑skilled labour but for highly skilled professions. The text argues that while automation may deliver productivity, it also risks alienation, injustice, and meaninglessness unless we critically examine the design, application, and social framing of these systems.


References

Arendt, H. (2017). The Human Condition (Original work published 1963). University of Chicago Press.
Ferrucci, D. (n.d.). [Various works on IBM Watson]. IBM Research.
Gigerenzer, G. (2022). How to Stay Smart in a Smart World: Why Human Intelligence Still Beats Algorithms. MIT Press.
Graeber, D. (2018). Bullshit Jobs: A Theory. Simon & Schuster.
Keynes, J. M. (1930). Economic Possibilities for our Grandchildren. Macmillan.
Lee, C. J. (2018). The misinterpretation of the Israeli parole study. Nature Human Behaviour, 2(5), 303–304.
Lichtman, A., & Keilis-Borok, V. (1981). The Keys to the White House. Rowman & Littlefield.

Zen and the Art of Dissatisfaction – Part 21

Data: The Oil of the Digital Age

Data applications rely fundamentally on data—its extraction, collection, storage, interpretation, and monetisation—making them arguably the most significant feature of our contemporary world. Often referred to as ”the new oil,” data is, from the perspective of persistent capitalists, a valuable resource capable of sustaining economic growth even after conventional natural reserves have been exhausted. This new form of capitalism has been titled Surveillance Capitalism (Zuboff 2019).

Originally published in Substack: https://substack.com/@mikkoijas

Data matters more than opinions. For developers of data applications, the key goal is that we browse online, click “like,” follow links, spend time on their platforms, and accept cookies. What we think or do does not matter; what matters is the digital behavioural surplus, a trace we leave and our consent to tracking. That footprint has become immensely valuable—companies are willing to pay for it, and sometimes break laws to get it.

Cookies and Consumer Privacy in Europe

European legislation like the General Data Protection Regulation (GDPR) ensures some personal protection, but we still leave traces even if we refuse to share personal data. Websites are legally obligated to request our cookie consent, making privacy violations more visible. Rejecting cookies and clearing them out later becomes a time-consuming and frustrating chore.

In stark contrast, China’s data laws are much more relaxed, granting companies broader operational freedom. The more data a company gathers, the more fine-tuned its predictive algorithms can be. It’s much like environmental regulation: European firms are restricted from drilling for oil in protected areas, which reduces profit but protects nature. Chinese firms, unrestrained by such limits, may harm ecosystems while driving profits. In the data realm, restrictive laws narrow the available datasets. Whereas Chinese firms harvest freely, they might gain a major competitive edge that could help them lead the global AI market.

Data for Good: Jeff Hammerbacher’s Vision

American data scientist Jeff Hammerbacher is one of the field’s most influential figures. As journalist Steve Lohr (2015) reports, Hammerbacher started on Wall Street and later helped build Facebook’s data infrastructure. Today, he curates data collection and interpretation for the purpose of improving human lives—a fundamental ethos across the data industry. According to Hammerbacher, we must understand the current data landscape to predict the future. Practically, this means equipping everything we care about with sensors that collect data. His current focus? Transforming medicine by centring it on data. Data science is one of the most promising fields, where evidence trumps intuition.

Hammerbacher has been particularly interested in mental health and how data can improve psychological wellbeing. His close friend and former classmate, Steven Snyder, tragically died by suicide after struggling with bipolar disorder. This event, combined with Hammerbacher’s own breakdown at age 27—after being diagnosed with bipolar disorder and generalised anxiety disorder—led him to rethink his life. He notes that mental illness is a major cause of workforce dropout and ranks third among causes of early death. Researchers are now collecting neurobiological data from those with mental health conditions. Hammerbacher calls this “one of the most necessary and challenging data problems of our time.”

Pharmaceuticals haven’t solved the issue. Selective serotonin reuptake inhibitors(SSRIs), introduced in the 1980s, have failed to deliver a breakthrough for mood disorders. These remain a leading cause of death; roughly 90% of suicides involve untreated or poorly treated mood disorders, and about 50% of Western populations are affected at some point. The greater challenge lies in defining mental wellness—should people simply adapt to lives that feel unfit?

“Bullshit Jobs” and Social Systems

Investigative anthropologist David Graeber (2018) reported that 37–40% of Western workers view their jobs as “bullshit”—work they see as socially pointless. Thus, the problem isn’t merely psychological; our entire social structure normalises employment that values output over wellbeing.

Data should guide smarter decisions. Yet as our world digitises, data accumulates faster than our ability to interpret it. As Steve Lohr (2015) notes, a 20-bed intensive care unit can generate around 160,000 data points per second—a torrent demanding constant vigilance. Still, this data deluge offers positive outcomes: continuous patient monitoring enables proactive, personalised care.

Data-driven forecasting is set to reshape society, concentrating power and wealth. Not long ago, anyone could found a company; now a single corporation could dominate an entire sector with superior data. A case in point is the partnership between McKesson and IBM. In 2009, Kaan Katircioglu (IBM researcher) sought data for predictive modelling. He found it at McKesson—clean datasets recording medication inventory, prices, and logistics. IBM used this to build a predictive model, enabling McKesson to optimise its warehouse near Memphis and improve delivery accuracy from 90% to 99%.

At present, data-mining algorithms behave as clever tools. An algorithm is simply a set of steps for solving problems—think cooking recipes or coffee machine programming. Even novices can produce impressive outcomes by following a good set of instructions.

Historian Yuval Noah Harari (2015) provocatively suggests we are ourselves algorithms. Unlike machines, our algorithms run through emotions, perceptions, and thoughts—biological processes shaped by evolution, environment, and culture.

Summary

Personal data is the new source of extraction and exploitation—vital for technological progress yet governed by uneven regulations that determine competitive advantage. Pioneers like Jeff Hammerbacher highlight its potential for social good, especially in mental health, while revealing our complex psychology. We collect data abundantly, yet face the challenge of interpreting it effectively. Predictive systems can drive efficiency, but they can also foster monopolies. Ultimately, whether data serves or subsumes us depends on navigating its ethical, legal, and societal implications.


References

Graeber, D. (2018). Bullshit Jobs: A Theory. New York: Simon & Schuster.
Hammerbacher, J. (n.d.). [Interview in Lohr 2015].
Harari, Y. N. (2015). Homo Deus: A History of Tomorrow. New York: Harper.
Lohr, S. (2015). Data-ism: The Revolution Transforming Decision Making, Consumer Behavior, and Almost Everything Else. New York: Harper Business.
Zuboff, Shoshana (2019). The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power. PublicAffairs.